Refund Policy – Trendycases

At Trendycases, customer satisfaction is our priority. If you receive a defective, damaged, or incorrect product, we are happy to assist you.

Eligible for Refund/Replacement

• Wrong product received.
• Damaged product received.
• Printing defect or manufacturing defect.
• Product significantly different from the order placed.

Not Eligible for Refund

• Change of mind after order placement.
• Wrong model selected by the customer.
• Minor color variations due to screen settings.
• Personalized/Custom Name Cases (unless damaged or incorrect).

Return & Replacement Process

• Contact us within 48 hours of delivery.
• Share clear photos/videos of the issue.
• An unboxing video is recommended for damage claims.
• Once verified, we will arrange a replacement or refund.

Refund Timeline

• Prepaid orders: Refund processed within 5-7 business days to the original payment method.
• COD orders: Refund processed via bank transfer/UPI after verification.

Contact Us

For refund-related queries, contact:
trendyycases.store@gmail.com

"Customized or personalized products are non-returnable and non-refundable unless received damaged, defective, or incorrect."